The Basic, Professional, and Concierge Accounts include a Course History that lists all of the courses reported to your CE Broker account. It gives you the ability to filter your courses by date, search by course name, download certificates, and delete inaccurate course listings.
At a glance, the course history clearly displays:
- Course name
- Date of completion
- Number of hours
Clicking on a course will provide additional details, such as:
- Profession and subject area to which the hours were awarded
- Submission date
- Name of the educational provider
- Any certificates or documentation uploaded to our system
Your Course History immediately notifies you if a course is not counting towards your continuing education. A warning message will display in an event where the course was not approved at the time of completion, not approved for your profession, or was taken outside your renewal period.
These messages appear as a yellow triangle (⚠️) on the Course History.
Clicking on the course will explain why the hours are not being counted.
Sometimes, a course may display on your Course History with zero hours. Click here for additional information.
Certificates that have been uploaded to our system can be saved to your computer from your Course History page.
To retrieve a certificate, locate the course in question in your Course History. Courses are listed in reverse chronological order. You can use the search bar to type in the name of the course you are looking for. Filters are also available to search for courses in a specific date range.
Once you locate the course, click on it to view the course details and scroll down. If a certificate is attached, you can click on the downward arrow to save it to your computer.
If there is no certificate attached, you will see Attachments (0). This means we do not have your documentation in our system. In this case, if you need a copy of the certificate, you would need to reach out to the educational provider.
If a course was reported to your account in error or with inaccurate information, you can use the Course History to remove it. Click here for more information.