Licensees

Ways to contact the CE Broker Support Center

Call, email, or chat with us online. Here’s how you can reach the CE Broker Support Center.

Written by CE Broker Support Team
Updated today

CE Broker: How Everything Works

How we work with Boards, Licensees, and Educational Providers to simplify license renewal.

Written by CE Broker Support Team
Updated today

CE Broker Basic accounts

Why activating your free Basic Account is necessary.

Written by CE Broker Support Team
Updated today

CE Broker Educational Content

How to find approved continuing education.

Written by CE Broker Support Team
Updated today

CE Broker record sharing

Who has access to your completed course history.

Written by CE Broker Support Team
Updated today

I forgot my username or password

Reset your password and retrieve your username.

Written by CE Broker Support Team
Updated over a week ago

How to upgrade your account

Unlock the best CE tracking features with a Professional or Concierge account subscription.

Written by CE Broker Support Team
Updated today

Managing multiple licenses in CE Broker

Track more than one license number, with a few exceptions.

Written by CE Broker Support Team
Updated today

How to update an email address

Change your primary email and account settings.

Written by CE Broker Support Team
Updated today

How to change my name in CE Broker

Change your name in CE Broker.

Written by CE Broker Support Team
Updated today

How to change payment options for licensee subscriptions

Change the payment settings in your account.

Written by CE Broker Support Team
Updated today

How to access to an employer-issued account

Learn how to access a CE Broker account provided by your employer.

Written by CE Broker Support Team
Updated today

How to create a CE Broker account without a license

No, but we can help you find approved courses.

Written by CE Broker Support Team
Updated today

How to cancel a 7-day free trial

Instructions on how to cancel your free trial of the Professional Account.

Written by CE Broker Support Team
Updated today

Difference between ‘Complete’ and ‘Not Complete’

Learn more about your compliance status so you can renew your license.

Written by CE Broker Support Team
Updated today

How courses get reported to CE Broker

You’ve just finished a course - what's your next step?

Written by CE Broker Support Team
Updated over a week ago

How to self-report CE

Directions on how to self-report your continuing education hours or credits.

Written by CE Broker Support Team
Updated today

How to report an exemption

Learn how CE exemptions are reported and if you qualify.

Written by CE Broker Support Team
Updated today

How to delete a course reported to my account

Deleting courses or correcting course details.

Written by CE Broker Support Team
Updated today

How the Course History works

Use your Course History to track your completed continuing education courses.

Written by CE Broker Support Team
Updated today

CE Compliance Transcripts explained

Know exactly what courses you need to take to be renewal ready.

Written by CE Broker Support Team
Updated today

How to find approved courses

Use CE Broker’s Course Search to find courses approved for your profession.

Written by CE Broker Support Team
Updated today

How to store digital files

Upload and store digital copies of your certificates.

Written by CE Broker Support Team
Updated today

Why a course would show as “0 hours” in the course history

A course can show as zero hours for one of three reasons.

Written by CE Broker Support Team
Updated today

CE Broker alerts boards of completed requirements

Your board knows when your requirements have been met. Here's how.

Written by CE Broker Support Team
Updated today

How to get the CE Broker mobile app

Access your account from your mobile device.

Written by CE Broker Support Team
Updated today

Introducing CEB Now

Discover the newest CE marketplace for licensed professionals

Written by CE Broker Support Team
Updated today

CEB Now help for licensees

Now you can take courses directly in CE Broker

Written by CE Broker Support Team
Updated today

Finding CEB Now courses

Locate courses hosted on CEB Now

Written by CE Broker Support Team
Updated today

CEB Now course purchased in error

If you purchased a course by mistake, we’ve got you covered

Written by CE Broker Support Team
Updated today

How to get CEB Now hours to CE Broker

Automatic reporting of your completed courses

Written by CE Broker Support Team
Updated today

Returning to an unfinished course

Complete courses at your own pace

Written by CE Broker Support Team
Updated today

Accessing a course after completion

Access course content indefinitely on CEB Now

Written by CE Broker Support Team
Updated today

How to find a course certificate in CEB Now

Locate certificates of completion from CEB Now courses

Written by CE Broker Support Team
Updated today