Professional, Pro+, and Concierge subscriptions auto-renew annually for uninterrupted access and peace of mind, with advance billing reminders. To disable auto-renewal, log into your CE Broker account, go to Account Settings, select the Subscription tab, and choose "Cancel my Subscription." Cancellation removes payment info and stops future charges, but cannot occur during a 24-hour processing window after initial payment activation.
This is our new, enhanced CE Broker experience, and we’ll be rolling it out to users over the next few months. If your account hasn’t been updated yet, stay tuned—there’s an exciting new experience on the way!
Managing Your Auto-Renewal Settings
If you prefer not to have your annual subscription auto-renew, you can manage this setting at any time through your account. Once canceled, your payment information will be removed and you will not be charged for future renewals.
Please note that trials or subscription payments cannot be canceled while the initial charge is being processed. During this 24-hour processing window, your account will be temporarily locked. The timing of this process depends on when your trial or subscription was originally activated.
1. Log in to your CE Broker account.
2. Navigate to your Account Settings by clicking on the gear icon in the upper right hand corner.
3. Click on the Subscription tab and select the Cancel my Subscription option.
4. You will be asked to confirm your decision.