If the system does not recognize your username or password, we can send you an email to help you get logged into your account. The email will contain a reminder of the username and a link to reset the password.
If you know your password and only need a reminder of your username, you can still use the password reset link. The email you receive will show you your username. If you do not follow the instructions in the email to create a new password, your password will not change.
If you no longer have access to the email we have on file, simply contact Customer Support. Please include your license number, old email address, and the email address you would like to use instead.
We will then email your preferred address with instructions for resetting your password.