This article explains how to log into CE Broker using email and password or the new One-Time Passcode (OTP) system for enhanced security. It provides instructions for logging in, resetting passwords, managing multiple accounts, updating email addresses, and clarifies that separate credentials are required for Licensee and Provider accounts.
Logging Into Your CE Broker Account with Your Email and Password
If you know your user name and password associated with your CE Broker account, simply follow the below instructions to easily log into your account.
Go to www.cebroker.com.
Click Sign In.
Enter your username or email address and password.
Click Sign In to access your account.
If you don't remember your password:
Please select "I forgot my username or password"
Enter your email address or license number, then submit your request.
Check your email for a message that displays your username and includes a link to reset your password.
Follow the instructions in the email to create a new password.
Note: Your password will only change if you complete the steps in the email to create a new one. If you do not finish this process, your current password will remain unchanged.
Once logged in, you can view your license details, review your CE compliance status, and manage your continuing education records.
Logging Into Your CE Broker Account with a One Time Passcode (OTP)
CE Broker is upgrading its security protocols to better protect your professional data. We are migrating licensee accounts from traditional password-based logins to a secure, email-based One-Time Passcode (OTP) system. This change ensures your account remains compliant with modern security standards and simplifies your login experience by removing the need to remember complex passwords.
If your account has been selected for this security update, follow these steps to access your CE Broker Profile:
Navigate to the CE Broker homepage and click Log In. You can find our website by clicking the following link: www.cebroker.com
Enter your registered email address or username and click Continue.
Enter your current CE Broker password.
-
On the Security Update page, you will be prompted to verify your email. Click Verify email.
-
Note: You may select "Skip for now" to enter your account using your password, but this option is temporary and will eventually be removed.
Example of "Security Update" message
-
A 6-digit verification code will be sent to your registered email address from notifications@email.propelus.com.
Retrieve the code from your email and enter it into the text field on the login page.
Click Verify to complete the login.
Once this process is complete, your account is migrated. You will use an email-based OTP for all future logins and will no longer be prompted for a password.
Shared or Duplicate Email Accounts
If your email address is associated with multiple CE Broker accounts, the system will recognize this after you enter your credentials.
A Welcome back! screen will appear listing all accounts tied to your email.
Select the specific account you wish to access.
Follow the OTP verification steps listed above for that account.
Each account must be migrated independently. You will see the account picker again if you attempt to log into a different account tied to the same email.
Frequently Asked Questions
I did not receive my 6-digit code. What should I do?
Check your spam or junk folders for an email from notifications@email.propelus.com.
Ensure you are checking the primary email address associated with your CE Broker account.
Click the Resend code button on the login screen. Please note that each new code sent will invalidate the previous one.
Can I still use my password to log in? Once you have successfully entered an One-Time Passcode and migrated your account, password login is permanently disabled for security purposes. You will only use your email and a fresh One-Time Passcode for future sessions.
What if I no longer have access to the email on my account? If you cannot access your registered email to retrieve the One-Time Passcode, you will need to update your account information. Our Support team can assist you here through our Support Center or by contacting support@cebroker.com.
Can't Access the Email on File?
Have an old email address on file with CE Broker? No worries. If you no longer have access to the email address associated with your account, our Support team can help. We can update the email address on file and send password reset instructions to your preferred email so you can regain access to your account.
When reaching out, please be sure to include the following information:
Your license number
The old email address on file
The new email address you would like to use
Managing Multiple Account Types
Some users may have both a Licensed Professional account and an Educational Provider account. Please note the following:
Each account uses separate login credentials, with distinct usernames and passwords.
When logging in, always ensure you enter the correct username and password for the specific account type (Licensee or Provider) you wish to access.