Any time you visit our course search, you'll see results initially sorted by our "relevance" algorithm.
This method prioritizes courses that conform to best practices and can be reasonably assumed to be valuable to customers.
Here's a quick list of items that can positively impact a course's position on our search. This list is not exhaustive, and we are constantly working to refine the algorithm.
Average ratings. Ratings can only be submitted by customers who have completed the course. At some point, poor average ratings will negatively impact a course's position on the search results.
Reporting time. Customers expect that completions will be reported to CE Broker instantaneously. If the average reporting time takes several days, this will negatively impact course positioning.
Direct URLs. We recommend that all educational providers give each course a specific URL that takes a customer directly to the registration page for that course. Customers get frustrated when they spend time looking for the right course on our course search only to find themselves on a provider homepage, where they must search again.
Complete information. Live courses should have date and location data so that customers can understand where to go to take them. All courses should have price data as well. Finally, could you be sure to add a logo to your provider account?
The number of recent completions. Courses that last had course completions a long time ago may have difficulty getting to the top of the search results.
Please note that these only apply to the default relevance sorting option - sorting by other factors will not consider these (for example, searching for the name "infectious disease" will prioritize courses based on that title above all other factors).
This list does not apply to courses listed as "promoted" on certain pages in the course search.