CE Broker now has a Delete Roster Entry feature within ProviderSuite.
With this new roster management feature, Education Provider Admin Users are able to delete and restore roster entries on their own without having to contact our Support Center. This helps provide our Education Providers with more autonomy, which will in turn allow them to continue managing their business as efficiently as possible.
In order to delete a roster, you will want to login to your CE Broker ProviderSuite and go to the Courses tab. From there, click on the Manage Roster button to view the roster for a given course. If you are an Admin User on your account, you will be able to click the Delete Entry button on the right side of the individual entry on a roster to execute this.
You will also notice that there are now two sections at the top of the roster: a button for All entries on the roster, and a Deleted tab. This allows the Admin User to toggle between the entire roster and licensees that have been deleted from said roster.
You are also able to view the Change History for a licensee. To do this, simply click on the Deleted button within the individual licensee entry. Please note, in the event that the licensee has been "Restored" to the roster, you will see a Restored link within the licensee entry. To view the Change History in this situation, you will want to click on the Restored link.
Note: The Delete entry button is only available to Admin Users in ProviderSuite. To change a user type, the Administrator can update any user type under the Users page in ProviderSuite.
Our Support team can assist you through our Support Center or you can email us at support@cebroker.com if you have any questions or experience issues using this new feature.