CE Broker now offers a Delete Roster Entry feature within ProviderSuite.
With this new roster management tool, Education Provider Admin Users can delete and restore roster entries on their own, without contacting the Support Center. This provides Education Providers with greater autonomy and helps them manage their business more efficiently.
Note: The Delete Entry button is available only to Admin Users in ProviderSuite. To change a user type, the Administrator can update any user’s role on the Users page within ProviderSuite.
Deleting a Roster Entry
Log in to your CE Broker ProviderSuite account.
Navigate to the Courses tab.
Click on the Manage Roster button for the course you want to manage.
Locate the individual entry you want to delete.
If you are an Admin User, click the Delete Entry button on the right side of the roster entry to remove it.
Additional Helpful Information
At the top of the roster, you will now see two sections: an All button to view all entries on the roster, and a Deleted tab to view licensees that have been removed. This allows Admin Users to easily toggle between the full roster and the deleted entries.
You can also view the Change History for a licensee. To do this, click the Deleted button within the individual licensee entry.
If the licensee has been restored to the roster, you will see a Restored link within their entry. To view the Change History in this case, click on the Restored link.