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Steps to Successfully Complete Your Audit
If you receive an audit notice, it means your professional Licensing Board or Regulating Entity has initiated a review of your required continuing education for a previous renewal cycle. If selected for an audit, your CE Broker account will help you submit the necessary documentation.
To complete the audit, all required CE must be reported to your regulating entity through CE Broker.
Do not submit course completion certificates directly to the Board or Commission office, as they will not be accepted.
1. Log in to your CE Broker account to review your continuing education transcript.
2. Click the red banner at the top of your account Home Page, then select “Begin.”
Your transcript will show the specific subject areas and number of credit hours that need to be reported to your account.
If you were unable to complete your continuing education requirements within the audited period, please contact your Board directly for further review.
Managing your completed CE in CE Broker is straightforward. If you find a course that has been reported incorrectly or notice a missing completed course, refer to the articles at the bottom for detailed instructions on removing or correcting credits to report them properly.
3. Once all necessary credit documentation is submitted to your CE Broker account, you will be asked to Continue then to Submit your Audit for further review by your regulating entity.
What to Expect Next
After submitting, the banner at the top of your account will change from red to yellow, indicating that your audit has been routed to your Board for review.
Our Customer Support Specialists are available to help you navigate your CE Broker account and understand your reporting options. For questions regarding the audit determination itself, please contact your regulatory agency directly.
Frequently Asked Questions
What does it mean if I've been selected for an audit?
It means your professional Licensing Board or Regulating Entity has started a review of your required continuing education for a previous renewal cycle. Your CE Broker account helps you submit the necessary documentation for that review.
How do I complete my audit?
Log in to your CE Broker account and review your transcript. Click the red banner at the top of your Home Page and select Begin. Report all the required CE shown on your transcript, then select Continue and Submit to send your audit to your regulating entity for review.
Should I send my course certificates directly to my Board?
No. Certificates submitted directly to the Board or Commission office will not be accepted. All required CE must be reported to your regulating entity through CE Broker.
How do I know my audit was submitted successfully?
After you submit, the banner at the top of your account changes from red to yellow. This means your audit has been routed to your Board for review.
A course is missing or reported incorrectly on my transcript. What do I do?
Correct or remove the affected course before submitting your audit. See the related articles on reporting CE and editing or deleting reported courses for step-by-step instructions.
Do I need a paid CE Broker subscription to complete an audit?
No. An audit can be completed with a free Basic account. A paid subscription is not required.
How long does the Board take to review my audit after I submit?
This varies by Board, so we're not able to give a specific timeframe. You can contact your Board directly to ask about their review timeline.
What if I couldn't complete my CE requirements during the audited period?
Contact your Board directly for further review of your situation.
What happens if I don't have enough hours, or if my audit isn't approved?
That determination is made by your Board after they review your audit. CE Broker is the tracking system and doesn't make decisions about audit outcomes, so any questions about the result should go to your Board directly.
Who do I contact about the audit result itself?
For questions about the audit determination itself, contact your regulatory agency directly.