When managing your compliance information, you may need to delete a course from your account. This can be due to:
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Accidental reporting of credit already applied
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Inaccurately reported credit hour(s)
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A course having been reported in error
Note: If editing the details of a self-reported course is necessary, the entry will need to be deleted, and then re-reported appropriately.
Individual licensees can only delete credits that they have reported to their account manually. These are often referred to as "self-reported" courses.
If you need to delete a course that was reported on your behalf by an education provider, our Support team can assist you. Simply start a chat to request a course removal from a Support agent or you can email your request to support@cebroker.com.
The following details will be needed in order for our team to assist you in removing an inappropriate credit:
Please include your name, full license number, the email address on file for your account, and the full name and completion date of the course you want to be removed.
To delete a self-reported course:
1. Log into your CE Broker account
2. Scroll down to view your Course History
3. The right side of your self-reported courses will indicate three dots: ...
- If you don't see the option to delete the course after selecting the three dots, our Support team can assist.
Professional and Concierge account users will see dots next to all of their courses with additional options.
- If you do not see the option to delete a course, then it was reported by the educational provider and you will be unable to delete it manually.
4. Click on the dots next to the course that needs to be deleted, then click Delete Course.
The course will immediately be removed from your Course History. All deleted courses can be found under the Removed tab of your Course History.