We understand how important it is to access your compliance information quickly and easily. Some users have reported receiving an error message when attempting to log in to the CE Broker mobile app that reads: "Type mismatch: 'string'. Expected to decode string, but found dictionary instead". We are aware this is affecting the app experience for some users, and while our team is working hard on updating the app so you can have the best experience, we do not currently have a specific timeline for a resolution.
If you encounter this error message, please know that you can still manage your account and report continuing education credits without interruption by using our web-based platform.
Accessing Your Account via Web Browser
To ensure your license renewal and CE tracking are not delayed, we recommend accessing your CE Broker account through a mobile or desktop web browser. Our website is fully optimized for mobile devices, providing the same features and usability as the mobile app.
Open the web browser on your mobile device or computer
Navigate to the CE Broker login page in the following link: CE Broker Login
Enter your Username or Email
Enter your Password
Click Log In to access your account
Our Support team can assist you here through our Support Center or by contacting support@cebroker.com.